Any emergency is scary and living off base and not knowing the language just make that a whole lot worse. 
Have necessary information written down before an emergency!
I suggest you call the nearest US. Military authorities. They speak English and can, if needed, contact the German authorities for you.
Base/Post Operators:
Stuttgart Operator … 0711-6800
The Stuttgart Operator provides numbers for almost all US. Army facilities.
- from Baumholder … 06783-6-113
- from Kaiserslautern area … 0631-411-113
- from Landstuhl … 06371-86-113
- from Mannheim … 0621-730-113
- from Miesau … 06372-842-113
- from Vogelweh … 0631-536-113
- Ramstein Operator … 06371-47-113
- Spangdahlem Operator … 06565-61-1110
- Sembach Operator … 06302-67-113
If you call the German authorities:
Be aware that most people here in Germany speak at least a little English, so make sure you speak slowly and with little as possible slang or dialect.
Make sure you tell them where you are calling from where they need to send the help to, how many people are involved and what happened.
Give them your street address and telephone number. You must be able to tell them where you are and how to reach you.
In case of intoxications of any kind let them know what was taken and if possible give them the bottle or rest of the chemical consumed.
Also make sure you let them know of any allergies or medications that are being taken.
- Police – dial 110 (no prefix) this will take you to the closest Police station.
- Emergency Services – dial 112 (no prefix) this will take you to an emergency operator that will make sure to send the care needed.
- German Doctor on call: 116 117
- Poison Control Center – dial 19240 (in most areas without prefix, But in some areas it may ask for one, if so see table below)
Baden-Württemberg 0761 – 19 240 Bavaria 089 – 19 240 Berlin, Brandenburg 030 – 19 240 Bremen, Hamburg Schleswig-Holstein, Niedersachsen 0551 – 19 240 Hessen, Rheinland-Pfalz 06131 – 19 240 Mecklenburg-Vorpommern, Sachsen, Sachsen Anhalt, Thüringen 0361 – 19 240 Nordrhein-Westfalen 0228 – 19 240 Saarland 06841 – 19 240
- ADAC (Vehicle breakdown service) – dial 01802-22 22 22 (from your Cell Phone it’s 22 22 22)
- Credit Card-Bank Card Blocks – dial 116 116 (no prefix) in case of a stolen bank card or credit card.
- Nurse Advice Line 00800-4759-2330
- Suicide Hotline US Forces : All active-duty military, civilians, family members and contractors can reach the Lifeline by dialing DSN 118 from any Army garrison DSN phone or commercially via a toll-free European number, 00800-1273-TALK (8255).
- Non US Military International Helpline Berlin
Postfach 580251
10412
BERLIN
Contact by: – Phone
Hotline: 6-12pm English service: 030-44 01 06 07
Emergency while driving on the German Autobahn:
If you have an accident or car trouble on the German autobahn, you want to put on your flashers park either on the side of the autobahn or one of the parking stops. if you have to park on the side make sure to set up your warning triangle by walking behind the guardrails along the autobahn!
If you need to call for help and do not have a cell phone you can use the Emergency phones on the side of the autobahn. There are about 16000 of those along the German highways and they look like this.
If there is no phone in sight, check the white posts on the side of the Guardrails or the Guardrails itself, you will notice little black arrowheads leading in one direction. those indicate the closest Emergency phone.
Emergency Services on Base:
| Emergency Services | On Base – Air force | On Post – Army |
| Ambulance | 112 | 116 |
| Police | 112 | 114 |
| Fire | 112 | 117 |
Help and counseling: (German speaking, but they may be able to help you)
- Suicide Hotline: 0800 – 111 01 11 und 0800 – 111 02 22
- Kids and Youth hotline: 0800 – 111 03 33
- Parental Hotline: 0800 – 111 05 50
- Anonym Alcoholics: 19 295
- Aids Hotline: 0180 – 331 94 11 (9 Cent/min Dt. Aidshilfe)
Emergency numbers :
| Ambulance, Fire, Police | Air Force |
| Kapaun | 06371-47-112 |
| Ramstein | 06371-47-112 |
| Sembach | 06371-47-112 |
| Spangdahlem | 06565-61-117 |
| Vogelweh | 06371-47-112 |
| Ambulance | Army |
| Baumholder | 06783-6-116 |
| Darmstadt | 06151-69-116 |
| Grafenwoer | 09641-83-116 |
| Hohenfels | 09472-83-116 |
| Kaiserslautern (Kleber, Panzer, Daenner) | 0631-411-116 |
| Landstuhl | 06371-86-116 |
| Mannheim | 0621-730-116 |
| Miesau | 06372-842-116 |
| Pirmasens | 06331-86-116 |
| Pulaski/Rhein Ordnance Barracks (ROB) | 0631-536-116 |
| Vilseck | 09662-83-116 |
| Wiesbaden | 0611-705-116 |
| Police | Army |
| Baumholder | 06783-6-114 |
| Darmstadt | 06151-69-114 |
| Grafenwoer | 09641-83-114 |
| Hohenfels | 09472-83-114 |
| Kaiserslautern (Kleber, Panzer, Daenner) | 0631-411-114 |
| Landstuhl | 06371-86-114 |
| Mannheim | 0621-730-114 |
| Miesau | 06372-842-114 |
| Pulaski/Rhein Ordnance Barracks (ROB) | 0631-536-114 |
| Vilseck | 09662-83-114 |
| Wiesbaden | 0611-705-114 |
| Fire | Army |
| Baumholder | 06783-6-117 |
| Darmstadt | 06151-69-117 |
| Grafenwoer | 09641-83-117 |
| Heidelberg | 06221-678-117 |
| Hohenfels | 09472-83-117 |
| Kaiserslautern (Kleber, Panzer, Daenner) | 0631-411-117 |
| Landstuhl | 06371-86-117 |
| Mannheim | 0621-730-117 |
| Miesau | 06372-842-117 |
| Pulaski/Rhein Ordnance Barracks (ROB) | 0631-536-117 |
| Vilseck | 09662-83-117 |
| Wiesbaden | 0611-705-117 |
| Poison Control Europe | 06371-86-7070 |
| Toll Free | 00800-444-88444 |
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